Designed with your needs in mind, Family Protect360 provides you and your family the necessary protection during unpredictable events.

Benefits of Family Protect360 Insurance

Enjoy a 15% Cashback on your premiums each year whenever there are no claims

Free coverage for children in your family

Protection for you and your family against 20 infectious diseases such as Dengue, Zika, HFMD etc

Special rates for GP consultation fee at our islandwide panel of clinics

Enjoy a Free Health Screening package when you sign up with us now.

*Limited period only. Terms apply.

Why You Should Choose Family Protect360?

  Comprehensive Coverage with Worldwide Protection
Provides comprehensive coverage round the clock regardless wherever you are
  Quality Service and Experience
With our excellent service, you can rest assured that our relationship officers will be able to attend to your enquiries.
  Flexible Payment
Hassle free enrollment with flexible payment. Just choose your plan with monthly or yearly installments – it’s entirely up to you. Enjoy a 10% discount savings when you pay annually
FAQs

Frequently Asked Questions for Family Protect360 Insurance

A: You can apply this Policy if you are between the age of 18 to 65 years old. You must be a Singapore Citizen, Singapore Permanent resident or a foreigner holding a valid pass issued by Singapore government and is residing in Singapore.

A: Yes, unmarried children who are between 1 to 18 years old (or up to 25 years old if studying full time) will be covered for free, as long as Family Plan is purchased.

A: You can find out more about our general exclusions for Family Protect360 here.

A: In the event of Permanent Total Disablement, this Policy will pay a monthly benefit up to the maximum sum assured stated. However you must be gainfully employed at the time of Accident.

A: No. The Policy premium is not affected by age and does not increase as you get older.

A: No. If you pay the premium and observe the terms and conditions of your Policy, it will be automatically renewed every year as long as its approved by us.

A: As long as you stay protected with Family Protect360 policy, you will be able to enjoy the services at the listed GP and Dental Clinics. Please click here for the list of approved GP and Dental Clinics.

A: You can submit the claim form, along with the supporting documents by fax to 6224 1923, email to claims@hlas.com.sg or post it to HL Assurance’s office at 11 Keppel Road, #11-01 ABI Plaza, Singapore 089057.

A: Please contact HL Assurance Customer Care Hotline at (65) 6702 0202 (Mon – Fri, 9.00 am – 6.00 pm) or email your questions to service@hlas.com.sg. Our relationship officers will be happy to assist you.

A: You can find out more about the Terms and Conditions for Family Protect360 here.

Benefits And Coverage

The Key Benefits of this plan are:

  • Comprehensive worldwide family protection of from up to $500,000 to up to $350,000
  • Inpatient and outpatient bill protection of from up to $5000 to up to $3500
  • Free coverage for children in the family
  • 15% no claims cashback every 12 months
  • Special rates for GP consultation fee at islandwide clinics

Note: Swipe left or right to view the full table on your mobile screen.

SectionsCoverageMaximum Benefit Payable
Currency (S$)
BronzeSilverGoldPremierPlatinumDiamond
1Accidental Death and Permanent Total Disablement
Per Adult50,000100,000150,000250,000350,000500,000
Per Child 10,00020,00030,00050,00070,000100,000
2Accident Medical Expenses Reimbursement
Per Adult5001,0001,5002,5003,5005,000
Per Child 1002003005007001,000
3Child’s Education Grant3,5007,00010,50017,50024,50035,000
4Parent’s Support Grant1,5003,0004,5007,50010,50015,000
5No Claim Bonus15%15%15%15%15%15%
6Family Cash Relief
Per Adult5001,0001,5002,5003,5005,000
Per Child 1002003005007001,000
7Income ProtectorN.A.N.A.N.A.6,0007,5009,000
Per MonthN.A.N.A.N.A.1,0001,2501,500
8Home CareN.A.N.A.N.A.2,5003,5005,000

 

Policy Owners’ Protection Scheme

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact HL Assurance Pte. Ltd. or visit the GIA or SDIC websites ( www.gia.org.sg or www.sdic.org.sg)

List of Approved Clinics for GP Consultation

Please find below the List of Approved Clinics for GP Consultation for Family Protect360 – Specially for Premier, Platinum and Diamond plan only

Medical Consultation during normal hours

Should you wish to get a medical consultation , kindly walk in to any of the below approved clinics. Kindly bring along your NRIC and HLAS’s Card and present during registration

 

List of Approved Clinics for GP Consultation

North
Singapore Family Clinic & Surgery (Woodlands)
Blk 717 Woodlands Drive 70 (Opposite Admiralty MRT station) #01-114
Singapore 730717
Tel: 6364 7450 / Fax: 6364 7451
My Family Doctor
Blk 330 Ang Mo Kio Ave 1 #01-1803
Singapore 560330
Tel: 6553 0100 / Fax: 6457 8406
Peace Family Clinic & Surgery
452 Ang Mo Kio Avenue 10 #01-1787
Singapore 560452
Tel: 6451 6558 / Fax: 6451 6559
Healthway Medical Clinic
Blk 721 Ang Mo Kio Avenue 8 #01-2801
Singapore 560721
Tel: 6455 4629 / Fax: 6456 4463
Healthway Medical Clinic
Blk 684 Hougang Ave 8 #01-965
Singapore 530684
Tel: 6388 0339 Fax: 6388 0337
Healthway Hougang Central Clinic
90 Hougang Ave 10 #04-06 Hougang Mall
Singapore 538766
Tel: 63437620 / Fax: 63437621
Singapore Family Clinic & Surgery (Hougang)
Blk 108 Hougang Avenue 1 (Off Paya Lebar Road) #01-1299
Singapore 530108
Tel: 6284 9692 / Fax: 6284 6535
Healthway Medical Centre
238 Thomson Road #03-32A Novena Square
Singapore 307683
Tel: 6352 8696 / Fax: 6352 8695
Peace Family Clinic & Surgery
406 Sembawang Drive #01-820
Singapore 750406
Tel: 6555 6674 / Fax: 6555 6684
Healthway Medical Clinic
30 Sembawang Drive #03-20 Sun Plaza
Singapore 757713
Tel: 65551445 Fax: 65551446
Healthway Toa Payoh Clinic
Blk 177 Toa Payoh Central #01-130
Singapore 310177
Tel: 6255 3773 / Fax: 6352 6772
Picton Medical Centre
163 Lorong 1 Toa Payoh #01-1012/1014
Singapore 310163
Tel: 6354 1220 / Fax: 6356 7858
Healthway Medical Centre
Blk 417 Yishun Avenue 11 #01-321
Singapore 760417
Tel: 6753 7626 / Fax: 6753 0125
Healthway Medical Clinic
Blk 101 Yishun Ave 5 #01-15
Singapore 760101
Tel: 6755 1345 / Fax: 6755 1346
Healthway Medical Clinic
Blk 748 Yishun Street 72 #01-230
Singapore 760748
Tel: 6853 7101 / Fax: 6853 7107
East
Bedok Family Clinic & Surgery
Blk 218 Bedok North Street 1 (Near Bedok MRT station) #01-17
Singapore 460218
Tel: 6441 0236 / Fax: 6441 0276
Picton Medical Clinic (Bedok)
Blk 57 New Upper Changi Road #01-1346
Singapore 461057
Tel: 6241 6831 / Fax: 6445 1681
Healthway Medical Clinic
Blk 475 Choa Chu Kang Avenue 3
#02-03 Sunshine Place (near South View LRT station) Singapore 680475
Tel: 6892 6330 / Fax: 6892 6329
Healthway Medical Clinic
Blk 534 Choa Chu Kang Street 51
#01-37 Limbang Shopping Centre
Singapore 680534
Tel: 6762 2555 / Fax: 6762 8098
Healthway Medical Clinic
Blk 443 Clementi Ave 3 #01-63
Singapore 120443
Tel: 6872 2214 / Fax: 6872 2216
Healthway West Coast Clinic
Blk 727 Clementi West Street 2 #01-258
Singapore 120727
Tel: 6774 5901 / Fax: 6778 0396
Healthway Compassvale Clinic
Blk 267 Compassvale Link #01-04
Singapore 540267
Tel: 6343 8770 / Fax: 6343 8771
Healthway Medical Clinic
Blk 110 Lengkong Tiga (behind Kembangan MRT station) #01-231
Singapore 410110
Tel: 6749 4062 / Fax: 6747 6487
Healthway Medical Clinic
Blk 625 Elias Road #01-322 Elias Mall
Singapore 510625
Tel: 6584 6822 / Fax: 6584 6883
Healthway Medical Clinic
10 Pasir Ris Central
#01-20 Pasir Ris MRT
Singapore 519634
Tel: 6582 0601 / Fax: 6582 0871
Healthway Punggol Clinic
Blk 168 Punggol Field #02-07A Punggol Plaza
Singapore 820168
Tel: 6315 3493 / Fax: 6315 3494
Healthway Medical Clinic
Blk 273C Punggol Place #01-874
Singapore 823273
Tel: 6694 8581 / Fax: 6694 8582
Healthway Medical Clinic
Blk 118 Rivervale Drive #02-17 Rivervale Plaza
(Next to Kangkar LRT station)
Singapore 540118
Tel: 6881 2689 / Fax: 6881 2686
Healthway Medical Clinic
Blk 201D, Tampines Street 21 #01-1143
Singapore 524201
Tel: 62608801 / Fax: 6260 8802
Healthway Tampines Clinic
Blk 710 Tampines Street 71#01-134
Singapore 520710
Tel: 6260 9081 / Fax: 6260 9083
Healthway Tampines Central Clinic
Blk 503 Tampines Central 1 #01-311
Singapore 520503
Tel: 6789 0383 / Fax: 6789 0393
Healthway Medical Clinic
Blk 101 Towner Road, #01-236
Singapore 322101
Tel: 6297 7592 / Fax: 6297 6934
West
Singapore Family Clinic & Surgery
Blk 153 Bukit Batok Street 11 (Near St Luke’s Hospital) #01-284
Singapore 650153
Tel: 6567 9881 / Fax: 6567 9897
Healthway Medical Clinic
Blk 445 Fajar Road #02-534
Fajar Shopping Centre (next to Fajar LRT station) Singapore 670445
Tel: 6769 0600 / Fax: 6769 0900
Healthway Medical Clinic
Blk 960 Jurong West Street 92
#01-166
Singapore 640960
Tel: 6791 5680 / Fax: 6791 8133
Healthway Medical Clinic
Blk 690 Jurong West Central 1
(Opposite Jurong Point Shopping Centre
next to Boon Lay MRT station) #01-193
Singapore 640690
Tel: 6792 1812 /6791 5719 Fax: 67924480
Healthway Medical Clinic
3 Gateway Drive,
#04-32 Westgate
Singapore 608532
Tel: 6560 6127 / Fax : 6560 6284
Central
Healthway Medical Clinic
41 Holland Drive #01-07
Singapore 270041
Tel: 6778 9793 Fax: 6778 9521
Healthway Medical Centre
144 Robinson Road #01-02/03
Robinson Square
Singapore 068908
Tel: 6220 2383 / Fax: 6220 2160

 

Medical Consultation after normal hours

Please refer to the List of Approved Silver Cross clinics and their consultation hours. Please note that higher consultation fees apply from 9.30pm to 12.00am midnight and 12.00am midnight to 7.59am and discounts will not be applicable to higher consultation fees incurred during these hours

 

List of Approved Silver Cross Clinics For Medical Consultation

North
Silver Cross Family Clinic
Blk 305 Woodlands St 31 #01-75
Singapore 730305
Tel: 6363 3646 / Fax: 6363 3349
Monday – Friday : 8:00am – 1:00pm, 2:00pm – 5:00pm and 6:00pm – 11:00pm**
Sat, Sun & Public Holidays : 8:00am – 1:00pm, 2:00pm – 5:00pm and 6:00pm – 11:00pm**
Silver Cross Family Clinic
Blk 846 Yishun Ring Road #01-3661
Singapore 760846
Tel: 6759 9181 / Fax: 6758 3731
Monday – Friday : 8:00am – 5:00pm and 6:00pm – 11:00pm**
Sat, Sun & Public Holidays : 8:00am – 5:00pm and 6:00pm – 11:00pm**
West
Silver Cross Family Clinic
502 Jurong West Avenue 1 #01-803
Singapore 640502
Tel: 6899 2141 / Fax: 6899 2642
Monday – Friday : 8:00am –12:00midnight**
Sat, Sun & Public Holidays 8:00am – 12:00midnight**
Silver Cross Family Clinic
3 Cheong Chin Nam Road Singapore 599728
Tel: 6875 1191 / Fax: 6875 1911
Monday – Friday : 8:00am – 1:00pm and 2:00pm- 11:00pm
Sat, Sun & Public Holidays 8:00am – 1:00pm and 2:00pm- 11:00pm
Central
Silver Cross Family Clinic
275A Holland Avenue (Clinic located on 2nd storey) Singapore 278993
Tel: 6462 2818 / Fax: 6466 2878
Monday – Friday : 8:00am – 12:00midnight**
Sat, Sun & Public Holidays 8:00am – 12:00midnight**

 

Terms and Conditions

  • Special benefit/discount of the doctor consultation fees is only valid from the effective date until expiry of the current Policy, and only applicable to consultation during normal operation hours.
  • Surcharge will apply for consultations after 9:30pm and Public Holidays.
  • Medicine prescribed by the doctor will be chargeable based on Healthway Medical Group Formulary.
  • All medical charges will be payable by the patient or insured at the clinic.
    HLAS shall not be responsible for any loss, damage or liability arising out of the medical consultation
  • HLAS shall not be liable for any recommendation of the above clinics.
  • For any enquiries on the clinics and package, please call 6311 4592 during office hours.

List of Exclusions for GP Consultation

  • Congenital conditions and chronic illnesses. For clarity, the World Health Organization defines a chronic illness as a condition of long duration and generally slow progression.
  • Cosmetic treatment including acne treatment and cosmetic surgery.
  • Medical or surgical or other appliances including spectacles, contact lens or eye glasses and refraction’s or hearing aids.
  • Any expenses in respect of pregnancy, childbirth (including surgical delivery), miscarriage, abortion and pre-natal or post-natal care.
  • Treatment pertaining to fertility.
  • Any expenses for treatment in mental or nervous disorders.
  • Any expenses arising out of suicide, attempted suicide, intentionally self-inflicted injury, reckless activities (incl. racing, driving, skydiving, scuba diving, winter sports, hunting), any form of illegal activities (including war, participation in riot, strikes or civil commotion) or deliberate exposure to exceptional danger except in an effort to save another human life.
  • Treatment and investigation relating to sexually transmitted diseases.
  • Treatment arising directly and indirectly from abuse of drugs or alcohol.
  • Treatment for refraction errors of the eyes and vision care.
  • House calls.
  • Injury or illness whilst on active military duties.
  • Treatment for obesity, weight management or improvement.
List of Approved Dental Clinics for Consultation

Please find below the List of Approved Dental Clinics for Consultation and Treatment for Family Protect360 – Specially for Premier, Platinum and Diamond plan only

The list of our Approved Dental Clinics is outlined in the table below for your easy reference, kindly call our Approved Dental  Clinics listed below for assistance to book an appointment. Kindly note that the dental consultation will only be waived upon dental treatment to be done. Terms and conditions to be referred at the dentist premises.

 

List of Approved Dental Clinics

North
Healthway Dental @Ang Mo Kio
Blk 721 Ang Mo Kio Ave 8
#01-2801
Singapore 560721
Tel : 6455 4629
Healthyway Dental Clinic (Sun Plaza)
30 Sembawang Drive #03-20
Sun Plaza
Singapore 757713
Tel : 6555 1445
Healthway Dental Clinic (YISHUN)
Blk 417 Yishun Ave 11
#01-321
Singapore 760417
Tel : 6368 9674
Healthway Dental @Toa Payoh Lorong 1
Blk 163 Lorong 1 Toa Payoh
#01-1012/1014
Singapore 310163
Tel : 6255 6520 / 6354 1220
Universal Dental @ Woodlands North Plaza
Blk 883 Woodlands Street 82
#01-470 Woodlands North Plaza
Singapore 730883
Tel : 6363 1669
Popular Dental @ 888 Plaza
888 Woodlands Drive 50
#01-739, 888 Plaza
Singapore 730888
Tel : 6365 8110
East
Healthway Dental Clinic (Tampines)
Blk 710 Tampines St 71
#01-134
Singapore 520710
Tel : 6260 9081
Popular Dental @ Serangoon Central
Blk 262 Serangoon Central Drive
#01-109 (located @ L2, above Silver Cross Medical Clinic) Singapore 550262
Tel : 6286 0204
West
Healthway Dental @ Bukit Batok
Blk 153 Bukit Batok St 11
#01-285
Singapore 650153
Tel : 6567 9881
Healthway Dental @ Fajar
Blk 445 Fajar Road, Fajar Shopping Centre
#02-534
Singapore 670445
Tel : 6769 0600
Healthway Dental @Westgate
3 Gateway Drive
#04-32 Westgate
Singapore 608532
Tel : 6560 6127
Central
Aaron Dental @ Holland Drive
Blk 43 Holland Drive #01-49
Singapore 270043
Tel : 6777 4333
Aaron Dental @ Holland Village
8A Lorong Mambong
Singapore 277674
Tel : 6466 7313
Aaron Dental @ 110 Robinson Road
110 Robinson Road #01-00
Singapore 068901
Tel : 6323 2353
NeuGlow Dental
176 Orchard Road #06-02
The Centrepoint
Singapore 238843
Tel : 6732 2237
Healthway Dental Clinic (144 Robinson)
144 Robinson Rd
#01-02/03 Robinson Square
Singapore 068903
Tel : 6220 2383
Universal Dental @ Toa Payoh
Blk 190 Lorong 6 Toa Payoh
#02-512
Singapore 310190
Tel : 6259 2341

 

Terms and Conditions

  • Special benefit/discount of the doctor consultation fess is only valid from the effective date until expiry of the current Policy, and only applicable to consultation during normal operation hours.
  • Free dental consultation will apply only if dental treatment is required.
  • All dental treatment will be payable by the patient or insured at the clinic.
  • Corporate rates are not to be used in conjunction with any other ongoing promotions, packages or privileges.
  • HLAS shall not be responsible for any loss, damage or liability arising out of the medical consultation.
  • HLAS shall not be liable for any recommendation of the above clinics.
  • For any enquiries on the clinics and package, please call 6311 4592 during office hours.