Or Call 6702 0202 For The Best Maid Insurance Promotion Now!

Give your maid the protection that they need and make it 100%.

The first insurer in Singapore that gives you financial savings on medical and dental costs.

Benefits of Maid Insurance

Up to 50% savings on maid’s bi-yearly medical examination.

Special discounts for maid’s medical and dental consultation at approved panel of Singapore clinics islandwide.

High personal accident coverage $60,000.

Why You Should Choose Maid Protect360?

  Comprehensive Coverage

Comprehensive coverage with high personal accident and medical expenses cover. Maid Protect360 also provides savings for the maid’s medical consultation at selected clinics in Singapore.

  Flexible Plan Level

Various plan levels have been tailored for easy reference with different sum insured. Choose the plan level that you are comfortable with and give your maid in Singapore 100% protection.

  Quality Service

With our excellent service, you can now easily call us to find out more about the product or any claims assistance.
Benefits And Coverage

What our Maid Insurance Covers

Note: Swipe left or right to view the full table on your mobile screen.

Policy Owners’ Protection Scheme

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact HL Assurance Pte. Ltd. or visit the GIA or SDIC websites ( www.gia.org.sg or www.sdic.org.sg).

FAQs

Frequently Asked Questions for Maid Insurance

A: Maid Protect360 provides comprehensive benefits to protect the foreign domestic helper which includes Personal Accident, Hospital and Surgical Expenses, Termination and Re-Hiring Expenses, Insurance Guarantee Bond, Personal Liability to Third Parties and other benefits.

A: In addition to the comprehensive coverage mentioned above, Maid Protect360 also provide you an optional cover to save up to 50% when your maid does her 6-monthly medical check-up in our List of Clinics For Bi-Yearly Medical Examination stated below.

As part of our Maid Protect360 benefits, you as the employer, will also enjoy savings of up to 50% on medical GP consultation when your maid visit our panel of preferred clinics.

A: No, there is no free look period.

A: HL Assurance will issue a Letter of Guarantee for the sum of $5,000 as a security bond on your behalf to the MOM. With this, you do not need to pay the $5,000 cash up front to MOM when you are applying for a maid. HL Assurance can also issue a Letter of Guarantee to the Philippine Overseas Labour Office in Singapore (“POLO”) on your behalf if required.

In event that a demand is made by MOM and/or POLO, HL Assurance will make the payment first and recover it from you under the Counter Indemnity arrangement of the insurance.

You may wish to purchase the optional cover for a waiver of the Counter Indemnity in respect of the Letter of Guarantee to the Ministry of Manpower (MOM), paying only $250 for the Excess for your account. This frees you the need to pay $5,000 cash up front to the MOM when you are applying for a maid in Singapore.

A: We will reimburse the Insured for Hospitalisation and Surgical Expenses (including Day Surgery) incurred in Singapore as a result of an accident and/or sickness sustained by the domestic helper during the period of insurance.

A: The Policy will pay pro-rata wages and government levy on your maid up to $30/$50 up to 30 days if your maid is hospitalized due to an Accident or Illness except pre-existing condition.

A: SB Transmission Number refers to the Security Bond. The transmission number is found in the Approval/ Renewal Letter issued by MOM. You will need it for renewal of maid insurance with HL Assurance.

A: This benefit reimburse you the actual expenses incurred for the termination and agency fees hiring a replacement maid during the period of your maid’s hospitalisation due to death or permanent disablement. The replacement maid will need to be employed within thirty (90) days of your maid’s death or repatriation.

A: Either you or HL Assurance can cancel the policy by giving the other party 14 days’ notice in writing. If you cancel the policy, you will receive a short period refund of premium paid for the unexpired period of insurance. The amount refund is dependable by the period of when you cancel the policy.

A: The Policy excludes Pre-existing medical conditions and also communicable disease of the maid. If the injury is pre-existing, or due to suicide, pregnancy, influence of drugs etc, such conditions will also not be claimable.

For more information on the, please contact our Relationship Officers at 6702020 to find out more.

A: You can submit the claim form, along with the supporting documents by fax at 6224 1923 or email at claims@hlas.com.sg. Alternatively you can post it to HL Assurance office at 11 Keppel Road #11-01 ABI Plaza Singapore 089057.

List of Clinics for Six-Monthly Medical Examination

Booking of Appointment for Maid’s Six-Monthly Medical Examination

The list of our Approved Clinics in Singapore is outlined in the table below for your easy reference. To arrange for your maid’s medical examination, kindly call our Approved Clinics listed below for assistance to book an appointment.

List of Approved Singapore Clinics For Medical Examination

North
Singapore Family Clinic & Surgery
Blk 717 Woodlands Drive 70 #01-114 S(730717)
Tel: 6364 7450 / Fax: 6364 7451
Healthway Medical Clinic
30 Sembawang Drive #03-20 Sun Plaza S(757713)
Tel: 65551445 Fax: 65551446
Healthway Medical Clinic
Blk 748 Yishun Street 72 #01-230 S(760748)
Tel: 6853 7101 / Fax: 6853 7107
Healthway Medical Clinic
Blk 721 Ang Mo Kio Avenue 8 #01-280 S(560721)
Tel: 6455 4629 / Fax: 6456 4463
East
Healthway Tampines Central Clinic
Blk 503 Tampines Central 1 #01-311 S(520503)
Tel: 6789 0383 / Fax: 6789 0393
West
Healthway Medical Clinic
Blk 690 Jurong West Central 1 #01-193 S(640690)
Tel: 6792 1812 / 6791 5719 Fax: 6792 4480
Healthway Medical Clinic
3 Gateway Drive #04-32 Westgate S(608532)
Tel: 6560 6127 / Fax: 6560 6284
Singapore Family Clinic & Surgery
Blk 153 Bukit Batok Street 11 #01-284 S(650153)
Tel: 6567 9881 / Fax: 6567 9897
Healthway Medical Clinic
Blk 443 Clementi Ave 3, #01-63, Singapore 120443
Tel: 6872 2214 / Fax: 6872 2216
South / Central
Healthway Medical Centre
144 Robinson Road #01-02/03 Robinson Square S(068908)
Tel: 6220 2383 / Fax: 6220 2160
Healthway Medical Centre
238 Thomson Road #03-32A Novena Square S(307683)
Tel: 6352 8696 / Fax: 6352 8695
Healthway Toa Payoh Clinic
Blk 177 Toa Payoh Central #01-130 S(310177)
Tel: 6255 3773 / Fax: 6352 6772
Healthway Medical Clinic
Blk 101 Towner Road #01-236 S(322101)
Tel: 6297 7592 / Fax: 6297 6934
Healthway Anchorvale Clinic
308 Anchorvale Road #01-03 S(540308)
Tel: 6312 3106 / Fax: 6312 3107

Terms and Conditions

  • HLAS shall not be liable to pay for any additional medical examinations or treatment costs except the standard six-monthly medical examination (6ME) as required by Ministry of Manpower (MOM).
  • Based on the medical plan selected, the medical examination will be valid for 1 or 2 years from the policy effective date.
  • HLAS shall not be responsible for any loss, damage or liability arising out of the medical examination.
  • For any enquiries on the clinics and package, please call 6311 4592 during office hours.
List Of Clinics For Medical GP And Dental Consultation

Medical Consultation during normal hours

Should you wish to get a medical consultation for your maid, kindly walk in to any of the below approved clinics. Kindly bring along your maid’s work permit and present during registration.

List of Approved Singapore Clinics for GP Consultation

North
Singapore Family Clinic & Surgery (Woodlands)
Blk 717 Woodlands Drive 70
#01-114 S(730717)
Tel: 6364 7450 / Fax: 6364 7451
Healthway Medical Clinic
Blk 888 Woodlands Drive 50
888 Plaza #02-737 S(730888)
Tel: 6364 9661 / Fax: 6364 9662
Peace Family Clinic & Surgery
406 Sembawang Drive
#01-820 S(750406)
Tel: 6555 6674 / Fax: 6555 6684
Healthway Medical Clinic
30 Sembawang Drive
#03-20 Sun Plaza S(757713)
Tel: 65551445 Fax: 65551446
Healthway Medical Clinic
Blk 101 Yishun Ave 5
#01-15 S(760101)
Tel: 6755 1345 / Fax: 6755 1346
Healthway Medical Centre
Blk 417 Yishun Avenue 11
#01-321 S(760417)
Tel: 6753 7626 / Fax: 6753 0125
Healthway Medical Centre
Blk 461 Yishun Avenue 6
#01-05 S(760461)
Tel: 6235 4824 / Fax: 6235 4825
Healthway Medical Clinic
Blk 748 Yishun Street 72
#01-230 S(760748)
Tel: 6853 7101 / Fax: 6853 7107
My Family Doctor
Blk 330 Ang Mo Kio Ave 1
#01-1803 S(560330)
Tel: 6553 0100 / Fax: 6457 8406
Peace Family Clinic & Surgery
452 Ang Mo Kio Avenue 10
#01-1787 S(560452)
Tel: 6451 6558 / Fax: 6451 6559
Healthway Medical Clinic
Blk 721 Ang Mo Kio Avenue 8
#01-2801 S(560721)
Tel: 6455 4629 / Fax: 6456 4463
Singapore Family Clinic & Surgery (Hougang)
Blk 108 Hougang Avenue 1
#01-1299 S(530108)
Tel: 6284 9692 / Fax: 6284 6535
Healthway Hougang Central Clinic
90 Hougang Ave 10
#04-06 Hougang Mall S(538766)
Tel: 63437620 / Fax: 63437621
Healthway Medical
Block A Kwong Wai Shiu Hospital
705 Serangoon Road, #01-06 S(328127)
Tel: 6291 4331
East
Healthway Medical Clinic
Blk 625 Elias Road
#01-322 Elias Mall S(510625)
Tel: 6584 6822 / Fax: 6584 6883
Bedok Family Clinic & Surgery
Blk 218 Bedok North Street 1
#01-17 S(460218)
Tel: 6441 0236 / Fax: 6441 0276
Healthway Tampines Central Clinic
Blk 503 Tampines Central 1
#01-311 S(520503)
Tel: 6789 0383 / Fax: 6789 0393
Healthway Tampines Clinic
Blk 710 Tampines Street 71
#01-134 S(520710)
Tel: 6260 9081 / Fax: 6260 9083
Healthway Medical Clinic
Blk 201D, Tampines Street 21
#01-1143 S(524201)
Tel: 62608801 / Fax: 6260 8802
Healthway Medical Clinic
Blk 110 Lengkong Tiga
#01-231 S(410110)
Tel: 6749 4062 / Fax: 6747 6487
Healthway Punggol Clinic
Blk 168 Punggol Field
#02-07A Punggol Plaza S(820168)
Tel: 6315 3493 / Fax: 6315 3494
Healthway Medical Clinic
Blk 658 Punggol East
#01-04 S(820658)
Tel: 6312 5202 / Fax: 6312 5203
Healthway Medical Clinic
Blk 118 Rivervale Drive
#02-17 Rivervale Plaza S(540118)
Tel: 6881 2689 / Fax: 6881 2686
Healthway Compassvale Clinic
Blk 267 Compassvale Link
#01-04 S(540267)
Tel: 6343 8770 / Fax: 6343 8771
West
Healthway Medical Clinic
Blk 960 Jurong West Street 92
#01-166 S(640960)
Tel: 6791 5680 / Fax: 6791 8133
Healthway Medical Clinic
Blk 690 Jurong West Central 1
#01-193 S(640690)
Tel: 6792 1812 / 6791 5719 / Fax: 67924480
Healthway Medical Clinic
3 Gateway Drive
#04-32 Westgate S(608532)
Tel: 6560 6127 / Fax : 6560 6284
Healthway Medical Clinic
445 Fajar Road #02-534
Fajar Shopping Centre S(670445)
Tel: 6769 0600 / Fax: 6769 0900
Healthway Medical Clinic
Blk 475 Choa Chu Kang Ave 3
#02-03 Sunshine Place S(680475)
Tel: 6892 6330 / Fax: 6892 6329
Healthway Medical Clinic
Blk 534 Choa Chu Kang Street 51
#01-37 Limbang Shopping Centre S(680534)
Tel: 6762 2555 / Fax: 6762 8098
Healthway Medical Clinic
Blk 443 Clementi Ave 3
#01-63 S(120443)
Tel: 6872 2214 / Fax: 6872 2216
Healthway West Coast Clinic
Blk 727 Clementi West Street 2
#01-258 S(120727)
Tel: 6774 5901 / Fax: 6778 0396
Singapore Family Clinic & Surgery
Blk 153 Bukit Batok Street 11
#01-284 S(650153)
Tel: 6567 9881 / Fax: 6567 9897
Healthway Medical Clinic
Blk 446 Bukit Batok West Ave 8
#01-03 S(650446)
Tel: 6256 5980 / Fax: 6256 5985
South / Central
Healthway Medical Centre
6A Shenton Way
#02-15 Downtown Gallery S(0688815)
Tel: 6220 2383 / Fax: 6220 2160
Healthway Medical Clinic
176 Orchard Road
#06-02 The CentrePoint S(238843)
Tel: 6733 0355 / Fax: 6733 5951
Healthway Medical Centre
238 Thomson Road
#03-32A Novena Square S(307683)
Tel: 6352 8696 / Fax: 6352 8695
Healthway Toa Payoh Clinic
Blk 177 Toa Payoh Central
#01-130 S(310177)
Tel: 6255 3773 / Fax: 6352 6772
Picton Medical Centre
163 Lorong 1 Toa Payoh
#01-1012/1014 S(310163)
Tel: 6354 1220 / Fax: 6356 7858
Healthway Medical Clinic
Blk 101 Towner Road
#01-236 S(322101)
Tel: 6297 7592 / Fax: 6297 6934
Healthway Anchorvale Clinic
308 Anchorvale Road
#01-03 S(540308)
Tel: 6312 3106 / Fax: 6312 3107

Terms and Conditions

  • Special benefit/discount of the doctor consultation fess is only valid from the effective date until expiry of the current Policy, and only applicable to consultation during normal operation hours.
  • Surcharge will apply for consultations after 9:30pm and Public Holidays.
  • Medicine prescribed by the doctor will be chargeable based on Healthway Medical Group Formulary.
  • All medical charges will be payable by the patient or insured at the clinic.
  • HLAS shall not be responsible for any loss, damage or liability arising out of the medical consultation.
  • HLAS shall not be liable for any recommendation of the above clinics.
  • For any enquiries on the clinics and package, please call 6311 4592 during office hours.

List of Exclusions for GP Consultation

  • Congenital conditions and chronic illnesses. For clarity, the World Health Organization defines a chronic illness as a condition of long duration and generally slow progression.
  • Cosmetic treatment including acne treatment and cosmetic surgery.
  • Medical or surgical or other appliances including spectacles, contact lens or eye glasses and refraction’s or hearing aids.
  • Any expenses in respect of pregnancy, childbirth (including surgical delivery), miscarriage, abortion and pre-natal or post-natal care.
  • Treatment pertaining to fertility.
  • Any expenses for treatment in mental or nervous disorders.
  • Any expenses arising out of suicide, attempted suicide, intentionally self-inflicted injury, reckless activities (incl. racing, driving, skydiving, scuba diving, winter sports, hunting), any form of illegal activities (including war, participation in riot, strikes or civil commotion) or deliberate exposure to exceptional danger except in an effort to save another human life.
  • Treatment and investigation relating to sexually transmitted diseases.
  • Treatment arising directly and indirectly from abuse of drugs or alcohol.
  • Treatment for refraction errors of the eyes and vision care.
  • House calls.
  • Injury or illness whilst on active military duties.
  • Treatment for obesity, weight management or improvement.

Medical Consultation after normal hours

Please refer to the List of Approved Silver Cross clinics and their consultation hours. Please note that higher consultation fees apply from 9.30pm to 12.00am midnight and 12.00am midnight to 7.59am and discounts will not be applicable to higher consultation fees incurred during these hours. Kindly note that clinic operating hours may change without prior notice. Please call the clinic prior to visit.

List of Approved Silver Cross Clinics (Singapore) For Medical Consultation

North
Silver Cross Family Clinic
Blk 305 Woodlands St 31 #01-75 S(730305)
Tel: 6363 3646 / Fax: 6363 3349
Monday – Friday : 8:00am – 1:00pm, 2:00pm – 5:00pm and 6:00pm – 11:00pm**
Sat, Sun & Public Holidays : 8:00am – 1:00pm, 2:00pm – 5:00pm and 6:00pm – 11:00pm**
Silver Cross Family Clinic
Blk 846 Yishun Ring Road #01-3661 S(760846)
Tel: 6759 9181 / Fax: 6758 3731
Monday – Friday : 8:00am – 5:00pm and 6:00pm – 11:00pm**
Sat, Sun & Public Holidays : 8:00am – 5:00pm and 6:00pm – 11:00pm**
West
Silver Cross Family Clinic
502 Jurong West Avenue 1 #01-803 S(640502)
Tel: 6899 2141 / Fax: 6899 2642
Monday – Friday : 8:00am –12:00midnight**
Sat, Sun & Public Holidays 8:00am – 12:00midnight**
Silver Cross Family Clinic
3 Cheong Chin Nam Road S(599728)
Tel: 6875 1191 / Fax: 6875 1911
Monday – Friday : 8:00am – 1:00pm and 2:00pm- 11:00pm
Sat, Sun & Public Holidays 8:00am – 1:00pm and 2:00pm- 11:00pm
Central
Silver Cross Family Clinic
275A Holland Avenue S(278993)
Tel: 6462 2818 / Fax: 6466 2878
Monday – Friday : 8:00am – 12:00midnight**
Sat, Sun & Public Holidays 8:00am – 12:00midnight**

Terms and Conditions

  • Special benefit/discount of the doctor consultation fess is only valid from the effective date until expiry of the current Policy, and only applicable to consultation during normal operation hours.
  • Free dental consultation will apply only if dental treatment is required.
  • All dental treatment will be payable by the patient or insured at the clinic.
  • Corporate rates are not to be used in conjunction with any other ongoing promotions, packages or privileges.
  • HLAS shall not be responsible for any loss, damage or liability arising out of the medical consultation.
  • HLAS shall not be liable for any recommendation of the above clinics.
  • For any enquiries on the clinics and package, please call 6311 4592 during office hours.

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